Each Tinkerer box is designed by education experts with reference to the school syllabus to ensure the play is educational.
Quality Content We work with teachers and parents to develop the content of each box.
100% Fun Each box is tested by the children to ensure that each box fun and engaging for children.
How to subscribe?
Choose a subscription line that is appropriate for your child's age.Choose the length of the subscription and the language.The first box will be sent out within 3 working days, after which the box will be sent out every month.
During the subscription period, you can switch the line you are subscribed to at any time or cancel the subscription. After the subscription is cancelled, you will receive the rest of your boxes, but the system will no longer automatically renew.
Start immediately, and work with us to improve children's scientific thinking, practical skills and creative literacy!
The Tinkerer subscription system will automatically renew the membership after the subscription period ends. If you do not need to renew your subscription, you can cancel the subscription in your account.
When are the boxes delivered?
After subscribing, the first box will be sent out within 3 working days. The next box will be shipped in the middle of each month.
What’s in the box?
Tinkerer selects boxes for users every month to surprise your child. During the subscription period, the box sent is not optional (if you need to choose the box, you can consider a bundle purchase plan).
The monthly box will contain 1-3 scientific hands-on projects, a learning magazine and graphic instructions. English phonics storybooks will be added to the Wonder subscription box from time to time. For help with assembling the Explore boxes, please refer to the YouTube How to Build video.
How do I change or suspend the subscription?
During the subscription period, you can switch the subscription line in the account at any time. The new subscription line will take effect the next month after the change. For example, if you switch from the Wonder line to the Odyssey line on January 15th, the Wonder box will still be sent in January, and the Odyssey box will be sent from February.
You can choose to suspend delivery in your account during the subscription period. After you choose to suspend, the box will pause delivery for the next month. Then automatically resume delivery one month later. For example, if you choose to suspend delivery on January 15th, the box in February will be suspended, and the subscription will be extended for 1 month. The box will be delivered as normal in March.
When my subscription renews will I get the same boxes again?
Tinkerer continues to develop new boxes, and there will be no duplicate box content after the contract is renewed.
Can I cancel after my subscription has renewed?
If you would like to cancel an active subscription, you can opt to cancel any unshipped deliveries. Any boxes that have been shipped prior to cancellation will be charged at single box pricing plus shipping. You will receive a refund of the balance less a 10% charge to cover admin and transaction costs.
For a more detailed example of subscription refund calculations please see section 5.1.8 in our terms and conditions.
Will the content difficulty increase after the contract is renewed?
Tinkerer offers subscriptions for ages 3-5 years old, 6-8 years old, and 9-12 years old each of these age range is matched to a difficulty level. At each level, Tinkerer will deliver boxes with different themes for the age of the child, but if you need to adjust the difficulty after the renewal, you simply select a different line.
How do I change the subscription plan?
The user can change/extend the subscription plan within the account. After the subscription plan is changed, the next renewal will be renewed in accordance with the new subscription plan. For example, if a user extends a 3-month subscription to a 12-month subscription, Tinkerer will renew the user's subscription for 12 months after the end of the first 3-month subscription.
Is there a friend referral scheme?
Yes! When you refer a friend and they make a purchase on our website they will be entitled to a HK$50 discount on their purchase and you will also receive HK$50 equivalent in Tinkercoins. Tinkercoins can be used for any purchase on our website and will be automatically deducted from your order total before other payment formats are taken.
How do I refer a friend?
After logging into your account, go to the Referral tab and you will find your unique referral link which can be shared with your friends.
How do I join the Tinkerer community?
Tinkerer has a wonderful community, and we love seeing how the boxes have help kids. The easiest way to get involved is to follow us on Instagram or Facebook @tinkererbox to get involved. By following our pages and getting involved, you will learn about discounts and giveaways. Users can send photos/videos to us via email, Whatsapp, Facebook, and Instagram. We have fun activities and competitions which launch every month, such as Maker of the Month, our winners can enjoy free gifts.
How can I get involved with community activities?
Little Experts! Take photos of your Tinkerer box and your little expert making and playing with the different activities. Send the photos or videos to us via email or Whatsapp to participate and you will be added to the "Maker of the Month" event where you can win prizes. The winners will be announced on IG and Facebook.
100,000 Whys? Does your child like to ask questions about everything and anything? Great! We love to answer them! Send their questions to Tinkerer’s scientists, engineers and education experts. We will selectively answer children’s questions on Instagram and Facebook every month.
You Ask, We Listen Tinkerer will ask 1-2 survey questions every month. Participate and tell us your answer!
Giveaway! Tinkerer will launch Giveaway lucky draws from time to time. For details, please follow Tinkerer Facebook/IG official account.
Review After you receive the box, you can send feedback on the contents of the box in your account. Tinkerer will collect user reviews and request evaluation of the boxes.